This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Copy Function Doesn't Work After Updating user.js File

  • 2 replies
  • 1 has this problem
  • 2 views
  • Last reply by Bill5040

Bill5040
Bill5040
more options

I tried the Copy Function at the web site www.gogvo.com and got an error message from Firefox that Copy wasn't enabled. I got more info and created a user.js file in my Profile with the above site inserted following directions on the Troubleshooting Help page. I restarted Firefox but still can't use the Copy Function when I right-click a highlighted field to Copy. I have no problem when I use Internet Explorer 9 with my Windows 7 Home Premium. I have the latest version of Firefox. I have no problem copying on other sites, such as MSN Hotmail.

I tried the Copy Function at the web site www.gogvo.com and got an error message from Firefox that Copy wasn't enabled. I got more info and created a user.js file in my Profile with the above site inserted following directions on the Troubleshooting Help page. I restarted Firefox but still can't use the Copy Function when I right-click a highlighted field to Copy. I have no problem when I use Internet Explorer 9 with my Windows 7 Home Premium. I have the latest version of Firefox. I have no problem copying on other sites, such as MSN Hotmail.

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
more options

Does { Ctrl + C } work?

If not, get rid of that user.js file and install this extension to set those permissions.
https://addons.mozilla.org/en-US/firefox/addon/allowclipboard-helper/

Bill5040
Bill5040 Question owner
more options

I tried {Ctrl+C} and that doesn't work. I deleted the user.js file and downloaded the allowclipboard-helper file extension, and that doesn't work. I only have this Copy/Paste problem HERE: GVO Responder Opt-in Message Edit and don't have any Copy/Paste problems anywhere else. Is there another solution to try?