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internet slow advised to uninstall firefox then reinstall. am now totally lost and j]have also lost all my bookmarks, I am sitting here intears feeling totally stupid. All I wn=ant is to get back firefox at the previous speed recover bookmarks

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  • Last reply by Vivek

mmorgan
mmorgan
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Computer is an ASUS with windows installed. Internet is netgear cable home gateway it is pliugged into the wall but provides wireless access for computer, phone (iphone) and Ipad. I really really need my computer to provide rapid email as I work from home and I have lost all my bookmarks and it takes up to ten minutes to access email> PLEASE help.

Computer is an ASUS with windows installed. Internet is netgear cable home gateway it is pliugged into the wall but provides wireless access for computer, phone (iphone) and Ipad. I really really need my computer to provide rapid email as I work from home and I have lost all my bookmarks and it takes up to ten minutes to access email> PLEASE help.

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Vivek
Vivek
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Hi,

If you chose to delete preferences and data while uninstalling Firefox, I'm afraid you may have to use a data recovery software. If the OS version has the restore feature please try this: Type %appdata% in the Windows Run box (Windows key + R), right-click inside the folder that opens > Restore previous versions > Copy the Mozilla folder to another location. Open the copied Mozilla folder > Firefox > Profiles > *.default. There are a couple of files you can try to recover: the places.sqlite file holds both the bookmarks + history info. Alternatively the bookmarksbackup folder has the dated backups of the bookmarks which can be restored via Firefox Bookmarks (Alt + B) > Show All Bookmarks > Import and Backup > Restore. After exiting Firefox you need to overwrite either of these files from the copied Mozilla folder into the same folder structure in the Mozilla folder in %appdata%. Please also see this

Firefox Profile Folder

Firefox Profile Folder & Files

Can you also please post info regarding all security software installed?? Please also see this and AV/Firewalls regarding connection problems.