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Printing only blank pages and Page setup dialog box is black

  • 2 replies
  • 8 have this problem
  • 1 view
  • Last reply by justacoupe

Lexiekin
Lexiekin
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When I go to firefox - Print - Print preview - Page setup OR Firefox - Print - page setup This dialogue box is black. I can't move or adjust it. Nothing is on that screen.

When I print a webpage (ctrl P, or Firefox, print) nothing is printing.

I tried a suggestion of resetting by following the instructions here. That did not work. 

http://kb.mozillazine.org/Problems_printing_web_pages#Reset_printer
When I go to firefox - Print - Print preview - Page setup OR Firefox - Print - page setup This dialogue box is black. I can't move or adjust it. Nothing is on that screen. When I print a webpage (ctrl P, or Firefox, print) nothing is printing. I tried a suggestion of resetting by following the instructions here. That did not work. http://kb.mozillazine.org/Problems_printing_web_pages#Reset_printer

Modified by Lexiekin

All Replies (2)

scoobidiver
scoobidiver
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It may be caused by an interfering extension or outdated graphics drivers. See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems.

Note: Update also your plugins using http://www.mozilla.org/plugincheck/.

justacoupe
justacoupe
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I just experienced this problem, and stumbled upon the cause and the fix. When I went to "File" and then "Print Preview" I was getting a "black" screen where the preview should have been. I tried the suggested fixes related to about:config printer settings and add-on's, etc... but it did not help.

Then, I looked at the "Page Set-up" when I was on the "Print Preview" page. The bottom margin (for whatever strange reason... have no clue) was set at a huge number of inches... like 43801.4 or some such. I changed it back to 0.3 inches... fixed it. Can print just fine now.

So... if all else fails: check your margin settings on page set-up.