v12 after clearing history, cookies, cache, I still cannot view a video at one web site. it says no permission for this domain (vimeo related). it works on aol.
I am on version 12 (XP). I watched a video at a web site yesterday. today it says no permission for this domain (vimeo related). I cleared history, cookies, cache (everything). still same message. it works fine over and over at AOL (explorer).
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Can you play videos directly at vimeo.com? Can IE play the video on the site where it is not working in Firefox?
I just checked vimeo. Yes I can watch videos there from firefox v12. Yes I can watch the video from IE from the site where it does not work in firefox v12. I can watch it over and over without clearing anything.
Is that an alert from the web server of that page or from other (security, proxy) software?
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
- Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
- Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).
- Don't make any changes on the Safe mode start window.
- https://support.mozilla.org/kb/Safe+Mode
Modified
The error msg appears to be from vimeo plus. I got the same result in safe mode.
- Make sure that you are using the "Remember History" setting as described in this article -> Settings for privacy, browsing history and do-not-track
Privacy is set to use custom settings. Not sure what I should be doing.
Perform the suggestions mentioned in the following article:
Check and tell if its working.