This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox 13.0 (and the previous version) in FIPS mode always asks me to enter my master password twice. Can I make it stop this behavior or is this a bug?

  • 1 reply
  • 4 have this problem
  • 3 views
  • Last reply by cor-el

bombasto
bombasto
more options

When Firefox opens it presents a popup requiring my master password. I enter the master password and click okay. But another master password entry box is behind the first and it also requires me to either enter the master password or close it via the x - either seems to work. This is just annoying. Can I make it stop this behavior?

When Firefox opens it presents a popup requiring my master password. I enter the master password and click okay. But another master password entry box is behind the first and it also requires me to either enter the master password or close it via the x - either seems to work. This is just annoying. Can I make it stop this behavior?

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You probably need to enter the MP only once and close the other pop-up .
You can also drag the MP pop-up window slightly to check if there are other windows behind it.

Modified by user633449