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print dialog box truncates device names

Peter Berger
Peter Berger
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Is Firefox using an older .DLL or printing routing when one does a "File > Print"? The reason I ask is that our networked printers have long UNC path names. When you click Print the dialog box truncates the names and you don't know where you're printing too.

Other applications seem to use a newer .DLL/printing routing where when you Print you can horizontally scroll and see the full names of the printers.

Broken applications include Acrobat v9.x products; Firefox products. Applications that work are: IE; Chrome; notepad; Adobe Reader 10, etc.

Is there a way to force firefox to use the newer/scrollable version of the Print Dialog Box?

thanks...

Is Firefox using an older .DLL or printing routing when one does a "File > Print"? The reason I ask is that our networked printers have long UNC path names. When you click Print the dialog box truncates the names and you don't know where you're printing too. Other applications seem to use a newer .DLL/printing routing where when you Print you can horizontally scroll and see the full names of the printers. Broken applications include Acrobat v9.x products; Firefox products. Applications that work are: IE; Chrome; notepad; Adobe Reader 10, etc. Is there a way to force firefox to use the newer/scrollable version of the Print Dialog Box? thanks...

All Replies (3)

Peter Berger
Peter Berger Question owner
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screen-shot enclosed:

the-edmeister
the-edmeister
  • Moderator
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The print dialog hasn't changed in many years, if ever. IIRC, it was the same back in Phoenix 0.3 (fall of 2002), the first version of Firefox I used. AFAIK, it's from the Netscape days (like over 14 years ago)

See if a Bug has been filed about it. (I looked thru the first half of that list and didn't find a Bug report like that.)
https://bugzilla.mozilla.org/buglist.cgi?quicksearch=print+dialog

If not, you could file a Bug report yourself.
https://developer.mozilla.org/en/Bug_writing_guidelines

Peter Berger
Peter Berger Question owner
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edmeister -- thanks for the tips. I couldn't find anything on this either. I even searched/posted in the Adobe v9 product forums to see if they had any fixes, suggestions there.

I've submitted a mozilla bug: https://bugzilla.mozilla.org/show_bug.cgi?id=775484 thanks...