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Newest update to Firefox Crashes with BEX error code

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  • Last reply by Dennis

Dennis
Dennis
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Updated Firefox to newest version. Upon restarting Firefox it crashes with BEX error code. Deactivated all anti-spyware, removed all traces of Firefox and did a new re-install, and tried to open in Safe Mode but it still crashes upon start with same error code. (Firefox only runs on initial install but upon restart always crashes) Attempted to find an older version of firefox but can not find older version. I do not see any help related to the severity of my crashes. How do you fix the BEX crash?

Updated Firefox to newest version. Upon restarting Firefox it crashes with BEX error code. Deactivated all anti-spyware, removed all traces of Firefox and did a new re-install, and tried to open in Safe Mode but it still crashes upon start with same error code. (Firefox only runs on initial install but upon restart always crashes) Attempted to find an older version of firefox but can not find older version. I do not see any help related to the severity of my crashes. How do you fix the BEX crash?

Chosen solution

When you started in Safe Mode*, did you get the Safe Mode dialog or Firefox never got that far? Did you ever get to your home page?

BEX = Buffer Overflow Exception or Data Execution Prevention (DEP) exception. DEP is a security feature that seeks to prevent exploits that inject program code into Windows memory. Firefox doesn't trigger this error on its own, but add-ons or external programs that tweak Firefox might.

Are you using any special configurations to run Firefox, such as virtual machines or sandboxing?

If not, it sound suspicious. You may want to run some supplemental scans. These two tools are highly regarded:

Malwarebytes Anti-malware : http://www.malwarebytes.org/products/malwarebytes_free

SUPERAntiSpyware : http://www.superantispyware.com/ 

* I assumed Firefox Safe Mode. Or was it Windows Safe Mode with Networking?
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jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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Chosen Solution

When you started in Safe Mode*, did you get the Safe Mode dialog or Firefox never got that far? Did you ever get to your home page?

BEX = Buffer Overflow Exception or Data Execution Prevention (DEP) exception. DEP is a security feature that seeks to prevent exploits that inject program code into Windows memory. Firefox doesn't trigger this error on its own, but add-ons or external programs that tweak Firefox might.

Are you using any special configurations to run Firefox, such as virtual machines or sandboxing?

If not, it sound suspicious. You may want to run some supplemental scans. These two tools are highly regarded:

Malwarebytes Anti-malware : http://www.malwarebytes.org/products/malwarebytes_free

SUPERAntiSpyware : http://www.superantispyware.com/ 

* I assumed Firefox Safe Mode. Or was it Windows Safe Mode with Networking?

Modified by jscher2000 - Support Volunteer

Dennis
Dennis Question owner
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After running virus software problem was resolved. Thanks for you help!