This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

adobe flashplayer can make only audio and black screen also,fulscreen is unavailable

more options

help me,I can watch online drama since May,2012 and then after one month i can only watch if i turn full screen on ,if i turn full screen off my can only hear the sound. last two week my flash player can turn full screen on . i notice that the right click to turn full screen on is unavailable ,i don't know why , then i update my flash player 11 version and my problem can't solve! then i read so other issues on web and i downgrade my flash player 10.3 but still having that problem. i don't have real player either but my drama can be watch on Google Chrome but i prefer Mozilla Firefox than Google chrome . So i will really appreciate if u can solve my problem. thanks for giving me chance to ask u

help me,I can watch online drama since May,2012 and then after one month i can only watch if i turn full screen on ,if i turn full screen off my can only hear the sound. last two week my flash player can turn full screen on . i notice that the right click to turn full screen on is unavailable ,i don't know why , then i update my flash player 11 version and my problem can't solve! then i read so other issues on web and i downgrade my flash player 10.3 but still having that problem. i don't have real player either but my drama can be watch on Google Chrome but i prefer Mozilla Firefox than Google chrome . So i will really appreciate if u can solve my problem. thanks for giving me chance to ask u

All Replies (3)

more options

What are the full screen permissions if you check them in Tools > Page Info > Permissions or on the about:permissions page via the location bar?

more options

HELP ME ! yes.i select the box under that page info>permission>enter fullscreen> use default ! but it still didn't walk! i still having the audio access only and not video! when i click right click on that adobe screen i can only see

#setting
  1. global setting
  2. adobe flash player 10.3.183.24

last two week i can turn full screen on by right clink on that black flash player screen> toggle full screen> then i can watch !

Modified by maythingyanoo

more options

Hi all I have a simple solution to the black screen problem with YouTube videos in forums etc using firefox. I have tested and tried this method and it works.

http://articlechase.com/beyondnews/thread-3748.html