This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Three computers; main is fine; two laptops XP Pro 32 good memroy good cpu; jumping cursors on both.

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by ideato

Bob Ervin
Bob Ervin
more options

Both Laptops are about 5 year old HP; 2.8 mhz duel core cpu; 4 ggb ram; 160 ggb hd; etc. Both run very nicely when not on the internet. These are on a home network along with a 2 year old Intel home built running exactly the same programs. The Intel computer has no problems at all with Fire Fox, the two laptops have serious curser jumps when typing email message. One laptop is running XP pro 32 and the other is running XP home 32. If you plan on installing a trouble shooter, this is the one that's working o.k. The HPs are both shut down. How to proceed?

Both Laptops are about 5 year old HP; 2.8 mhz duel core cpu; 4 ggb ram; 160 ggb hd; etc. Both run very nicely when not on the internet. These are on a home network along with a 2 year old Intel home built running exactly the same programs. The Intel computer has no problems at all with Fire Fox, the two laptops have serious curser jumps when typing email message. One laptop is running XP pro 32 and the other is running XP home 32. If you plan on installing a trouble shooter, this is the one that's working o.k. The HPs are both shut down. How to proceed?

All Replies (1)

ideato
ideato
more options

Hello rlervin

check it in Safe Mode, select "Start in Safe Mode" and see if this happen again, if not see: Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

(If your problem did not occur in Safe Mode, it is most likely because of an extension, theme or hardware acceleration.)


thank you