This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

No audio in youtube videos (video plays OK, Vimeo AV works no problems)

Dvx1
Dvx1
more options

Youtube video plays no problems, but no audio. The loudspeaker symbol in the youtube window has a small "x" in front of it (muted?) that does not change when I click on it. Vimeo and other players work fine.

Youtube video plays no problems, but no audio. The loudspeaker symbol in the youtube window has a small "x" in front of it (muted?) that does not change when I click on it. Vimeo and other players work fine.

Chosen solution

Change the volume in youtube...


clear cookies and give a try

Read this answer in context 👍 2

All Replies (3)

iamjayakumars
iamjayakumars
more options

Chosen Solution

Change the volume in youtube...


clear cookies and give a try

Dvx1
Dvx1 Question owner
more options

That did it, thanks!

ralphcarmona
ralphcarmona
more options

I have the same problem. Naive question: what are cookies and how does one clear them. Hopefully, this will work for me.