This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

New Tab - some tiles stay blank, ie they will not populate with a thumbnail and these are not HTTPS sites?

  • 1 reply
  • 5 have this problem
  • 6 views
  • Last reply by philipp

ubejani
ubejani
more options

In a New Tab - some tiles stay blank, ie they will not populate with a thumbnail and these are not HTTPS sites. I have followed the instructions here: https://support.mozilla.org/en-US/kb/thumbnails-on-new-tab-page-are-missing How do I get these tiles to show a thumbnail? Why have a feature that doesn't work properly?

In a New Tab - some tiles stay blank, ie they will not populate with a thumbnail and these are not HTTPS sites. I have followed the instructions here: https://support.mozilla.org/en-US/kb/thumbnails-on-new-tab-page-are-missing How do I get these tiles to show a thumbnail? Why have a feature that doesn't work properly?

All Replies (1)

philipp
philipp
  • Moderator
more options

hello, websites can specify that their content shouldn't be cached by browsers - in this case firefox won't create any thumbnails for them at the moment... there is already work ongoing to find a way around that. for reference please see bug bug#756881 (please don't post in bug reports).