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On nbcnews.com, the headlines show up, but the rest of the news is just a blank page. Works fine in IE.

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  • Last reply by Andrew

bdh11
bdh11
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I installed Google+ and the rest of the content, below the headline section of nbcnews.com just disappeared. The ads and info at the very bottom of the page are there, but no news categories whatsoever below the top news headline & picture of the day. Someone at work thought it was an activex problem, but that should only affect IE. By the way, the page works great in IE, just not Firefox like it has been for months. Suggestions? Thanks, Bruce PS: if it's a flash issue, that's up to date.

I installed Google+ and the rest of the content, below the headline section of nbcnews.com just disappeared. The ads and info at the very bottom of the page are there, but no news categories whatsoever below the top news headline & picture of the day. Someone at work thought it was an activex problem, but that should only affect IE. By the way, the page works great in IE, just not Firefox like it has been for months. Suggestions? Thanks, Bruce PS: if it's a flash issue, that's up to date.

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Andrew
Andrew
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Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:


  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

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