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Most search engines are not working, only Google Search works and I get 404 file not found error when clicking the links.

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  • Last reply by cor-el

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I have been trying virus killers, malware software from microsoft, I uninstalled Firefox and reinstalled it, I used the option to change all my options to the basic default installed options, I am able to search without problems using Internet Explorer on all search engines, Google Search engine works in firefox browser; but all the links give the 404 file not found error. Links from my Gmail account do not work either...giving me the 404 error. Firefox is much faster than Internet explorer however, this link problem makes me wonder if firefox is really any good.

I have been trying virus killers, malware software from microsoft, I uninstalled Firefox and reinstalled it, I used the option to change all my options to the basic default installed options, I am able to search without problems using Internet Explorer on all search engines, Google Search engine works in firefox browser; but all the links give the 404 file not found error. Links from my Gmail account do not work either...giving me the 404 error. Firefox is much faster than Internet explorer however, this link problem makes me wonder if firefox is really any good.

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Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!

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Do a malware check with some malware scanning programs on the Windows computer.
Please scan with all programs because each program detects different malware.

Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also: