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msn.com won't open and has been my homepage but now it won't open?

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  • Last reply by user66338

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I have a Mac and MSN.com has been my home page for months and today it won't open even if I type it in but all other webpages will. I have rebooted my mac but that didn't work? I am using firefox 20

I have a Mac and MSN.com has been my home page for months and today it won't open even if I type it in but all other webpages will. I have rebooted my mac but that didn't work? I am using firefox 20

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Hello,

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!

Thank you.