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Firefox won't load websites, no error message

  • 1 reply
  • 36 have this problem
  • 8 views
  • Last reply by Renata

PatF1923
PatF1923
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Firefox updated to 20.0.1 today. Now it won't load websites. I don't get an error message or the "in process" wheel. I can access websites through internet explorer. I updated internet security but it didn't help.

Firefox updated to 20.0.1 today. Now it won't load websites. I don't get an error message or the "in process" wheel. I can access websites through internet explorer. I updated internet security but it didn't help.

All Replies (1)

Renata
Renata
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Check your Windows Firewall preferences and see if it isn't blocking Firefox from showing websites. Also have you checked your internet connection? If your internet connection is working fine yet you can not access any website then it can also have an error. If so I recommend you uninstall and install it again. Sometimes in the process of downloading it can come corrupted, then if possible, download again the newest version of Firefox and install it. But do not forget to check the Firewall.