Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Unable to send e-mail messages for over a week now. Help

  • 4 replies
  • 5 have this problem
  • 10 views
  • Last reply by Andrew

jimatsobelle
jimatsobelle
more options

I can receive e-mails, print e-mails and otherwise things are fine. But I cannot send out any e-mails, cannot forward any messages, cannot replay to any e-mails.

I can receive e-mails, print e-mails and otherwise things are fine. But I cannot send out any e-mails, cannot forward any messages, cannot replay to any e-mails.

All Replies (4)

Andrew
Andrew
  • Moderator
more options

What error are you receiving?

the-edmeister
the-edmeister
  • Moderator
more options

Firefox doesn't do email, it's strictly a web browser.

If you are using Firefox to access your mail, you are using "web-mail". You need to seek support from your service provider or a forum for that service.

If your problem is with Mozilla Thunderbird, see this forum for support. https://support.mozillamessaging.com/.../home
or this one
http://forums.mozillazine.org/viewforum.php?f=39

jimatsobelle
jimatsobelle Question owner
more options

No error code or messsage. Just a pop-up box that states to the effect "unable to send you message. try later" Been trying for over a week now, without success.

Andrew
Andrew
  • Moderator
more options

Hello,

In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!