This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

password problem

eric_andreen16
eric_andreen16
more options

firefox, im guessing that now i can ask a question my password problem is solved, at least for support. now do i need another password for general signin. now i have asked for reset instructions twice and was informed that they would be mailed to dnae16@gmail.com and yet i recieved neither one so i think i should state state that address once again for your expected reply and for those in the futur. thank you for your help. Eric

firefox, im guessing that now i can ask a question my password problem is solved, at least for support. now do i need another password for general signin. now i have asked for reset instructions twice and was informed that they would be mailed to dnae16@gmail.com and yet i recieved neither one so i think i should state state that address once again for your expected reply and for those in the futur. thank you for your help. Eric

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Hi Eric, you probably have different passwords for this support forum, for the Sync service, and for other sites. Could you be more specific about what you mean by general signin?