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tools/add-on/get add-ons = don't load or extentions don't show

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  • Last reply by 5040crr

5040crr
5040crr
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Can't manage add-ons because Get add-ons window [under Tools/Add-ons] shows to be loading but never completes operation [loading] or gives any message. How do I get this function to work?

Can't manage add-ons because Get add-ons window [under Tools/Add-ons] shows to be loading but never completes operation [loading] or gives any message. How do I get this function to work?

Chosen solution

If you want to mange add-ons then you can click one of the other tabs like Extensions or Plugins.
It can happen more often the the Get Add-ons Tabs is not responding or takes a long time.

If the Extensions tab still doesn't show the Extension then it is possible that there is a problem with the file(s) that store the extensions registry.

Delete the extensions.* files (e.g. extensions.sqlite, extensions.ini) and compatibility.ini in the Firefox profile folder to reset the extensions registry.

New files will be created when required.

See "Corrupt extension files":

If you see disabled, not compatible, extensions in "Tools > Add-ons > Extensions" then click the Tools button at the left end side of the Search Bar ("Find Updates" button in older Firefox versions) to check if there is a compatibility update available.

If this hasn't helped then also delete the addons.sqlite file.

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cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Chosen Solution

If you want to mange add-ons then you can click one of the other tabs like Extensions or Plugins.
It can happen more often the the Get Add-ons Tabs is not responding or takes a long time.

If the Extensions tab still doesn't show the Extension then it is possible that there is a problem with the file(s) that store the extensions registry.

Delete the extensions.* files (e.g. extensions.sqlite, extensions.ini) and compatibility.ini in the Firefox profile folder to reset the extensions registry.

New files will be created when required.

See "Corrupt extension files":

If you see disabled, not compatible, extensions in "Tools > Add-ons > Extensions" then click the Tools button at the left end side of the Search Bar ("Find Updates" button in older Firefox versions) to check if there is a compatibility update available.

If this hasn't helped then also delete the addons.sqlite file.

5040crr
5040crr Question owner
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Seems to have worked (not knowledgeable enough to know if there are other repercussions to my actions--yet). Thank you.