Hello,

In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!

Try to boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) as a test to see if that helps.

Hi Meghraj, Thank you for your reply! I am afraid a screenshot will not reveal much. When I click on "add file" on the forum to post a pic it opens my files and once I select my file that I want to post and click on "open" it goes back to the forum page but the file is not there. When I do this same action with Internet explorer it works. But I don't really use internet explorer and would like to use firefox rather. A few members on the forum using firefox have the exact same problem. Any ideas? Thank you! :)