Cannot update my Firefox and some of programs say I need to
You TUbe is saying I will be able t0 access it if I do update my firefox and when I go update page and click up date nothing happens. I have done this several times in last two days but I do not get a dialog box or anything and every time I click on update it is like a rotating web page update carries me to another page and then another then back to update.
Chosen solution
This is what this forum "read" as the browser you used to start this questions thread.
User Agent: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.2.2) Gecko/20100316 AskTbWCLV5/3.15.25.44892 Firefox/3.6.2 GTB7.1 ( .NET CLR 3.5.30729; .NET4.0E)
Both the Ask Toolbar and the Google Toolbar extensions may have "locked" your User Agent string on to the old Firefox 3.6.2 version, and every website you go to will think you are using Firefox 3.6.2.
http://kb.mozillazine.org/Resetting_your_useragent_string_to_its_compiled-in_default
Type about:config in the URL bar and hit Enter.
If you see the warning, you can confirm that you want to access that page.
Type general.useragent in the Filter line at the top.
Right-click and use Reset for any preference that appears bold and is "user set".
Then restart Firefox.
Read this answer in context 👍 0All Replies (8)
Ya, your using older version of Firefox 3.6.2, now the latest version is Firefox 24.
Download the Firefox and upgrade it.
Hello,
- Download manually the latest Desktop version of Firefox from https://www.mozilla.org and save the setup file to your computer.
- After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
- Now, go ahead and install Firefox:
- Double-click the downloaded installation file and go through the steps of the installation wizard.
- Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
Please report back to see if this helped you!
Thank you.
No help still goes from Update to sign up for newsletter then nothing and I have signed up for newsletter but I need a new download and all I get is the circle of update- download-newsletter-update- upgrade-download etc.
That does not work when I go there ask me to sign up for newsletter which I have and no download. Says download finished but it did nothing
I don't understand, did you download the Firefox from the links we give you?
Modified by user693271
Yes and when I ask to download at that page all I get is sign up for newsletter and nothing downloads after I have signed up for Newsletter twice thinking once I did that I would be able to download but nothing. Getting very frustrating and I like fire fox
Can you try to download Firefox from a diferent browser?
Chosen Solution
This is what this forum "read" as the browser you used to start this questions thread.
User Agent: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.2.2) Gecko/20100316 AskTbWCLV5/3.15.25.44892 Firefox/3.6.2 GTB7.1 ( .NET CLR 3.5.30729; .NET4.0E)
Both the Ask Toolbar and the Google Toolbar extensions may have "locked" your User Agent string on to the old Firefox 3.6.2 version, and every website you go to will think you are using Firefox 3.6.2.
http://kb.mozillazine.org/Resetting_your_useragent_string_to_its_compiled-in_default
Type about:config in the URL bar and hit Enter.
If you see the warning, you can confirm that you want to access that page.
Type general.useragent in the Filter line at the top.
Right-click and use Reset for any preference that appears bold and is "user set".
Then restart Firefox.