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firefox used to work on Windows 8, then after an update, I cannot get it out of the menu bar

  • 2 replies
  • 2 have this problem
  • 1 view
  • Last reply by cor-el

egeiger-firefox
egeiger-firefox
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firefox work fine for months but after a recent upgrade to windows 8, it just won't load properly. It starts up, shows the page on my bottom toolbar, but no matter what I do it will not load out of the tool bar. I tried to uninstall and re-install, re-download, tried to open multiple windos of firefox... nothing I tried worked.

firefox work fine for months but after a recent upgrade to windows 8, it just won't load properly. It starts up, shows the page on my bottom toolbar, but no matter what I do it will not load out of the tool bar. I tried to uninstall and re-install, re-download, tried to open multiple windos of firefox... nothing I tried worked.

All Replies (2)

kobe
kobe
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Does a new profile work, if it does, you can transfer stuff such as bookmarks from the old one to the new one.

ARTICLES TO LOOK AT BELOW

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See: