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I can't see GIF files

  • 3 replies
  • 5 have this problem
  • 10 views
  • Last reply by cor-el

travelsimon
travelsimon
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When I see my email and there is a link to a GIF image the image never opens on my PC when I click on it. I'm using Windows 8 and Mozilla Firefox.

When I see my email and there is a link to a GIF image the image never opens on my PC when I click on it. I'm using Windows 8 and Mozilla Firefox.

All Replies (3)

cor-el
cor-el
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  • Top 10 Contributor
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Does it work if you copy the link to the clipboard and paste the link in the location bar and press Enter to open the link?

travelsimon
travelsimon Question owner
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No, I'm afraid it doesn't, cor-el

cor-el
cor-el
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  • Top 10 Contributor
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What kind of links are this?

Can you post an example?

Any security or other errors in the Browser Console (Firefox/Tools > Web Developer;Ctrl+Shift+J) when you paste the link in the location bar?

Boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.