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Wordpress Simple Slideshow not working in Firefox

  • 4 replies
  • 3 have this problem
  • 1 view
  • Last reply by cor-el

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I'm using the Simple Slideshow widget for WordPress (the free version) to create a slideshow for my website's home page: http://www.pueblogca.com. The slideshow works fine in IE and in Google Chrome, but I just get white space where the slideshow should be when I open the website in Firefox. Can you help me, please? Thank you.

I'm using the Simple Slideshow widget for WordPress (the free version) to create a slideshow for my website's home page: http://www.pueblogca.com. The slideshow works fine in IE and in Google Chrome, but I just get white space where the slideshow should be when I open the website in Firefox. Can you help me, please? Thank you.

All Replies (4)

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For me, the images change about every 5 seconds.

When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.

(1) Bypass Firefox's Cache

Use Ctrl+Shift+r to reload the page fresh from the server.

Alternately, you also can clear Firefox's cache completely using:

orange Firefox button (or Tools menu) > Options > Advanced

On the Network mini-tab > Cached Web Content : "Clear Now"

If you have a large hard drive, this might take a few minutes.

(2) Remove the site's cookies (save any pending work first). While viewing a page on the site, try either:

  • right-click and choose View Page Info > Security > "View Cookies"
  • Alt+t (open the classic Tools menu) > Page Info > Security > "View Cookies"

In the dialog that opens, you can remove the site's cookies individually.

Then try reloading the page. Does that help?

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If that doesn't work, you might try ruling out a potential problem caused by an extension by testing the site in Firefox's Safe Mode? That's a standard diagnostic tool to bypass interference by extensions (and some custom settings). More info: Diagnose Firefox issues using Troubleshoot Mode.

You can restart Firefox in Safe Mode using

Help > Restart with Add-ons Disabled

In the dialog, click "Start in Safe Mode" (not Reset)

Any difference?

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Jason, you are fabulous!! First answer worked like a charm. Thanks so much for your super-prompt reply, too!! Two thumbs-up for Mozilla Support!

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Works fine here as well in the current Firefox 27 release.

You can also check the Web Console (Firefox/Tools > Web Developer;Ctrl+Shift+K) for errors.