This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

The "Import Bookmarks" won't work if there's no backup dates... What to do?

909hemi
909hemi
more options

I just swapped-out my desktop PC's, and I have lost ALL of my Firefox Bookmarks :( I have been thru all of the "Import and restore" help guides, but unfortunately any earlier restore dates are just not offered to me... only the 1 date after I did the computer swap. How can I get my old bookmarks back and onto my new PC? I'm using Windows 8.1 Thanks!

I just swapped-out my desktop PC's, and I have lost ALL of my Firefox Bookmarks :( I have been thru all of the "Import and restore" help guides, but unfortunately any earlier restore dates are just not offered to me... only the 1 date after I did the computer swap. How can I get my old bookmarks back and onto my new PC? I'm using Windows 8.1 Thanks!

All Replies (2)

kataigab
kataigab
more options

Firefox makes safety backup of the bookmarks with name: bookmark-<date>... .json (under Mozilla\Firefox\Profiles). I suggest to search the *.json files on your PC and restore it from the "Firefox/Bookmarks/Show All Bookmarks/Import and Backup" menu. Important: these safety backups are hidden files, so you have to search in hidden files too! If you cannot find the backup you need, I think your bookmarks have been lost :(

Modified by kataigab

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Do you still have your old computer running, or do you have the hard drive from your old PC, or do you have a copy of the hard drive, or did you use a data transfer tool to copy old data onto your new computer?