Since installing the latest Firefox, I am unable to shut down my computer.
On March 19 I downloaded the latest version of Firefox. Yes, it works much more quickly, thank you, but now I am unable to shut down. The start button leads to the three choices of stand-by, shut down, or restart. But the shut-down does not take place. In desperation I tried Ctrl/Alt/Delete, without success. Please advise.
Chosen solution
Use "Firefox > Exit" (Windows: Firefox/File > Exit; Mac: Firefox > Quit Firefox; Linux: Firefox/File > Quit) to close Firefox if you are currently doing that by clicking the close X on the Firefox title bar.
See also:
- "Hang at exit": http://kb.mozillazine.org/Firefox_hangs
- "Firefox hangs when you quit it": https://support.mozilla.org/kb/Firefox+hangs
You can check if there is still a Firefox process visible in the Windows Task Manager.
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Firefox has no impact on computer shut down, you must be having some other computer issues.
Firefox shouldn't be able to cause such a problem. Are you sure, there's nothing else causing the problem?
Anyway, update Firefox to version 28.0 might solve your problem. Please reply back with the results.
Chosen Solution
Use "Firefox > Exit" (Windows: Firefox/File > Exit; Mac: Firefox > Quit Firefox; Linux: Firefox/File > Quit) to close Firefox if you are currently doing that by clicking the close X on the Firefox title bar.
See also:
- "Hang at exit": http://kb.mozillazine.org/Firefox_hangs
- "Firefox hangs when you quit it": https://support.mozilla.org/kb/Firefox+hangs
You can check if there is still a Firefox process visible in the Windows Task Manager.
Thanks for your help. I can exit using the Firefox button, which I stupidly had been ignoring!