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pages not loading properly and can't install add ons (Solved)

  • 4 replies
  • 15 have this problem
  • 7 views
  • Last reply by crms168

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http://i.imgur.com/oDhq3XA.png http://i.imgur.com/ABdOAx0.jpg

the problem is with only the pages on mozilla's site and add-on.

http://i.imgur.com/oDhq3XA.png http://i.imgur.com/ABdOAx0.jpg the problem is with only the pages on mozilla's site and add-on.

Modified by 1995jayant

All Replies (4)

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Hello,

Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache. Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the Clear now button.

Further information can be found in the Clear your cache, history and other personal information in Firefox article.

Did this fix your problems? Please report back to us!

Thank you.

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thanks for the response but the given solution doesn't seems to be working.

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Edit: Nevermind, it was a system error. The computer's date was one day behind for some reason. Fixed the time and Firefox is working again smoothly.

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I have exactly the same problem but it's not the system error or date issue. Try everything (clear cache, cookies and history; reinstall firefox...) the help page suggested and still doesn't work.