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Cannot print pdf with update to 29

  • 1 reply
  • 25 have this problem
  • 1 view
  • Last reply by Madasan

corsnguy
corsnguy
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Only getting blank pages since the update to 29. I print many International eBay postage labels daily that are pdf format. Very disappointed in mozilla. Been printing these for a few years, this should not happen....now back to Explorer. May not come back to firefox.

Only getting blank pages since the update to 29. I print many International eBay postage labels daily that are pdf format. Very disappointed in mozilla. Been printing these for a few years, this should not happen....now back to Explorer. May not come back to firefox.

All Replies (1)

Madasan
Madasan
  • Moderator
  • Administrator
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Hi corsnguy,

I'm sorry to hear you're having problems. We're aware of the situation and our engineers are working on it.

Meanwhile what you can you is to download the file you want to print, use an external pdf reader to open it (like Adobe Reader) and then print from there.

Hope that helps! The issue will be hopefully fixed soon.