This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I trashed my mimetypes.rdf file to reset download actions, and now Firefox won't open because profile missing, please advise

  • 1 reply
  • 2 have this problem
  • 4 views
  • Last reply by Moses

gumma
gumma
more options

Up until recently, when I would download a pdf file, it would automatically open, and recently, for some reason, it stopped opening automatically and just downloaded to my desktop where I wanted it. I found instructions on Mozilla if files downloaded but not displayed, that included displaying my profile folder and then deleting it. I trashed it (different from deleting?) and now if I try to open Firefox, I get the message that Firefox can't open/load because profile is missing. Please advise how I can get the profile folder back in.

thanks

Up until recently, when I would download a pdf file, it would automatically open, and recently, for some reason, it stopped opening automatically and just downloaded to my desktop where I wanted it. I found instructions on Mozilla if files downloaded but not displayed, that included displaying my profile folder and then deleting it. I trashed it (different from deleting?) and now if I try to open Firefox, I get the message that Firefox can't open/load because profile is missing. Please advise how I can get the profile folder back in. thanks

Chosen solution

Create a new profile as a test to check if your current profile is causing the problems.

See "Creating a profile":

If the new profile works then you can transfer some files from an existing profile to the new profile, but be careful not to copy corrupted files.

Read this answer in context 👍 1

All Replies (1)

Moses
Moses
  • Moderator
more options

Chosen Solution

Create a new profile as a test to check if your current profile is causing the problems.

See "Creating a profile":

If the new profile works then you can transfer some files from an existing profile to the new profile, but be careful not to copy corrupted files.