My emails on my Apple iPhone.

2024 08 20 Dear Sir, When it was necessary to change from Heart Internet to Thunderbird your representative guided me through setting up my email account on my laptop. … (read more)

2024 08 20

Dear Sir,

When it was necessary to change from Heart Internet to Thunderbird your representative guided me through setting up my email account on my laptop.

I would like to access my emails on my cellphone, as I did before, but require assistance in setting up that facility on my cellphone.

Please send me the details to enable, "an amateur", to load my emails onto my Apple iPhone.

Yours faithfully,

Malcolm G. Miller.

[edited email and phone# from community support forum]

Asked by Malcolm G. Miller 4 hours ago

Firefox sign in on iOS 12.5.7

Hello, After reinstalling the app, I can no longer set up Sync since the accounts.firefox.com is loading infinitely. I understand that the iOS version is old but is ther… (read more)

Hello,

After reinstalling the app, I can no longer set up Sync since the accounts.firefox.com is loading infinitely. I understand that the iOS version is old but is there possibly a way to log in somehow?

Asked by hdfkjfhdskj 12 hours ago

Last reply by hdfkjfhdskj 10 hours ago

Dark mode iPhone 13 Pro stuck on

The Firefox app on my iPhone is permanently on dark mode even when I turn it off. My iOS version software is fully up to date, I’ve tried quitting the all and it won’t s… (read more)

The Firefox app on my iPhone is permanently on dark mode even when I turn it off.

My iOS version software is fully up to date, I’ve tried quitting the all and it won’t solve it, I don’t really want to reinstall all as I’d lose my open tabs.

Asked by d9zsqbbpzm 15 hours ago

Every time I close the IOS apple app for Firefox, I get logged out of whatever website I am on!

I’ve tried everything but I cannot find the setting that makes it so I get logged out of any website when closing the app. It is usually tumblr or YouTube that logs me ou… (read more)

I’ve tried everything but I cannot find the setting that makes it so I get logged out of any website when closing the app. It is usually tumblr or YouTube that logs me out! And only on my phone, not my computer!

I only got Firefox a month or so ago and so far I love it, but this bug started happening a few ways ago and I have no idea why it started!

Please help me it is driving me crazy. I’d love to pull up the YouTube on the Firefox browser and be logged in like usual instead of having to click and enter my password again!

Asked by Rae 22 hours ago

New iOS Firefox bug

The "previous page" functionality was fixed with the last update (8/??/24); but a new bug has presented. If I had a tab with the homepage, if I leave that tab and return… (read more)

The "previous page" functionality was fixed with the last update (8/??/24); but a new bug has presented.

If I had a tab with the homepage, if I leave that tab and return to it, the home page with its 16 shortcuts is gone, and all that appears is a blank, grey page-- and nothing is clickable on that blank page. So I have to delete the non-functioning home-page and create a new one.

There was no option to classify this post as a bug report.

Asked by jonstubbs1 1 day ago

certificate selection

I have several certificates installed which all appear in the Certificate Manager 'Your Certificates' tab. There are no entries in the 'Authentication Decisions' tab. … (read more)

I have several certificates installed which all appear in the Certificate Manager 'Your Certificates' tab.

There are no entries in the 'Authentication Decisions' tab.

When navigating to a web site, I am not prompted to choose a certificate to login however FF always uses certA to login. How do I change the setting to use certB to login?

Asked by Jeff Belanger 1 day ago

Anyone else having trouble logging into Chase's Web site?

I am not the one using Firefox for iOS; my sister is. I am not looking for an actual fix at this point, I just want to know if anyone else is having the problem. My sist… (read more)

I am not the one using Firefox for iOS; my sister is. I am not looking for an actual fix at this point, I just want to know if anyone else is having the problem.

My sister was having no problem logging into Chase with her 8th gen iPad until about a week ago (my apologies, I don't know the exact day). She tried to log in, and the Web site took her to the system requirements page.

The weird thing is, her system was fine according to their list. But she updated to the latest iOS (18-something) and then the latest Firefox for iOS 129.0.1 (she doesn't like .0 versions and always waits for .0.1).

She got the same error.

Chase insists that the problem is hers. Personally, I don't trust a corporation that big farther than I can throw their combined offices on the planet. Is anyone else getting this problem?

Again, I am not looking for a fix at the moment, just looking to find out if the problem really is in her set.

Thank you.

Asked by khindall 1 day ago

Downloading is not working

Hello, quite for a long time I observe the same bag that you have in your application. The problem is with downloading a PDF from a supplier. The PDF is not recognised an… (read more)

Hello, quite for a long time I observe the same bag that you have in your application. The problem is with downloading a PDF from a supplier. The PDF is not recognised and it is said as an unknown file and also the file does not weigh any kilobytes or different - it’s always zero. So first issue is that the PDF is not recognised as PDF and even though when I try to save download file to files app on iPhone and I add shortcut “.pdf” still it weighs 0 kB.

Asked by gladoszkatarzyna 1 day ago

Syncing

My bookmarks & open tabs are not syncing between my Mac and iPhone. Mac Firefox version 129.0.1. IOS version 129.1. When I search help for how to sync, the instructi… (read more)

My bookmarks & open tabs are not syncing between my Mac and iPhone. Mac Firefox version 129.0.1. IOS version 129.1. When I search help for how to sync, the instructions start with Select sync & save data from the Firefox menu, but there isn’t any such item in the menu. What’s going on here?

Asked by John 2 days ago

YouTube Sign On

When I try to sign in to YouTube using my Google account, it automatically sends me to an old university sign on website that is no longer valid. This only happens on the… (read more)

When I try to sign in to YouTube using my Google account, it automatically sends me to an old university sign on website that is no longer valid. This only happens on the iOS version of Firefox. Is there any way to block this website?

Asked by maxsangorgonio 2 days ago

Can't copy

This has been going on for way to long. Why can't I copy on so many web pages any more. I understand that SOME web pages are set up to not let you do so but that isn't … (read more)

This has been going on for way to long.

Why can't I copy on so many web pages any more. I understand that SOME web pages are set up to not let you do so but that isn't very many. And, yes - I have followed the instructions and have the box in my setting checked.

I use to not have a problem coping from Google search but run into this problem more and more often.

If I go to EDGE I can copy without a problem.

And along these same lines, I have many etrade pages that will not load - no problem with same pages using EDGE.

I have used FF for years and years - I like it but it is getting to where if I have to keep going over to EDGE why not just use it to start with?

Take care - jb

Asked by jim 3 days ago