How can I create a fIlter to delete only "junk" from the server?
One of my E-mail accounts is that of a major client. I handle their customer service online. Normally our protocol is to always leave all messages on the server, so for that one Thunderbird account, I have it set to never delete messages on the server.
But the account recently started getting a lot of junk messages. Thunderbird is doing a remarkable job at marking those and placing them in the junk folder for that account. I would like to create a filter that could remove them from the server, preferably those more than "x" days old so I could monitor the activity to be sure that no important message are removed.
I did notice that in "Filters" I can create a custom filter from a header of my choice, but can't seem to create what I want which is: - after mail is marked as Junk by Thunderbird to delete those messages from the server if they are older than "X" days (my choice of "X"). - not delete any other messages from the server for that account
Vybrané riešenie
Try:
- right click on Junk Folder and select 'Properties'
- click on 'Retention Policy tab
- it will select to 'Use my account settings'
- uncheck this to get other options.
- select: eg: Delete messages more than x days old.
- click on OK to save changes.
- Close and Restart Thunderbird
Všetky odpovede (4)
try:
- Tools > Account Settings > Junk Settings for the mail account
- Bottom right under 'Destination and retention'
- select: Automatically delete junk older then xx days.
- click on ok to save changes,
That's worth a shot, and I appreciate the assistance. I am going to try it, but I believe that this will only delete the junk from the junk folder on my end and will not affect the server side. The server settings in Thunderbird which I am required to use has to be set to leave mail on the server:
"Server Settings/Leave Mail on Server"
Vybrané riešenie
Try:
- right click on Junk Folder and select 'Properties'
- click on 'Retention Policy tab
- it will select to 'Use my account settings'
- uncheck this to get other options.
- select: eg: Delete messages more than x days old.
- click on OK to save changes.
- Close and Restart Thunderbird
I believe that did it! Thank you. I am running those changes on a secondary E-Mail address for the same job and server and it appears to be working properly.