Fungovanie tejto stránky je z dôvodu údržby dočasne obmedzené. Ak článok nevyrieši váš problém a chcete položiť otázku, napíšte našej komunite podpory na Twitter @FirefoxSupport alebo Reddit /r/firefox.

Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Ďalšie informácie

My email address has been changed. Mozilla Thunderbird still asks for a password for the former address and won't release attachments to new email address.

  • 2 odpovede
  • 2 majú tento problém
  • 12 zobrazení
  • Posledná odpoveď od ncdickandjane

more options

When I want to email a picture or document from my library, the automatic email form appears in the Mozilla thunderbird format and that is blocked by a a request for the password of the former address which is closed (embarqmail). The email address is correct (gmail), but I can't send it.

When I want to email a picture or document from my library, the automatic email form appears in the Mozilla thunderbird format and that is blocked by a a request for the password of the former address which is closed (embarqmail). The email address is correct (gmail), but I can't send it.

Vybrané riešenie

My email address has been changed

Where? By whom?

The best way to work with a change of email address, for whatever reason, is usually to set up a new account in Thunderbird for the new address.

However, any account that you've stopped using will be at risk of trying to connect to its server and will bug you with error messages. If you want to keep the messages from an defunct account, the best way to deal with it is to move them to Local Folders in Thunderbird, or if you must, into the folders of the new account.

Using the Archive function may also be appropriate for older messages; allowing messages to accumulate indefinitely may lead to very large files on your hard disk, which may either fail if/when they reach a size limit or at the least, may become very slow to access. But you'll need to take care to specify where the Archive should be; leaving it inside the defunct account's folders will just continue provoking errors when it tries to access a non-existent server.

If you have stopped using one particular SMTP server to send (which is often part and parcel of a "change of email address") then you need to delete the obsolete one and set up a new; this would happen automatically if you go down the route of setting up as a new address.

In Thunderbird, File|New|Existing Mail Account…

Čítať túto odpoveď v kontexte 👍 2

Všetky odpovede (2)

more options

Vybrané riešenie

My email address has been changed

Where? By whom?

The best way to work with a change of email address, for whatever reason, is usually to set up a new account in Thunderbird for the new address.

However, any account that you've stopped using will be at risk of trying to connect to its server and will bug you with error messages. If you want to keep the messages from an defunct account, the best way to deal with it is to move them to Local Folders in Thunderbird, or if you must, into the folders of the new account.

Using the Archive function may also be appropriate for older messages; allowing messages to accumulate indefinitely may lead to very large files on your hard disk, which may either fail if/when they reach a size limit or at the least, may become very slow to access. But you'll need to take care to specify where the Archive should be; leaving it inside the defunct account's folders will just continue provoking errors when it tries to access a non-existent server.

If you have stopped using one particular SMTP server to send (which is often part and parcel of a "change of email address") then you need to delete the obsolete one and set up a new; this would happen automatically if you go down the route of setting up as a new address.

In Thunderbird, File|New|Existing Mail Account…

Upravil(a) Zenos dňa

more options

I appreciate your prompt and full reply. I understand I will probably have to open a new Mozilla account. I don't really want one; I do want my Windows attachments to go to gmail directly and not get routed first to Mozilla and get stuck there.. Again, thank you. Jane