Fungovanie tejto stránky je z dôvodu údržby dočasne obmedzené. Ak článok nevyrieši váš problém a chcete položiť otázku, napíšte našej komunite podpory na Twitter @FirefoxSupport alebo Reddit /r/firefox.

Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Ďalšie informácie

Firefox keeps stopping downloads before they are comlpeted and marking them as finished.

  • 2 odpovede
  • 5 má tento problém
  • 2 zobrazenia
  • Posledná odpoveď od cor-el

more options

Whenever I attempt to download files larger than, let's say, 9 MB Firefox stops before the download is even halfway through. I have a slow internet connection, so I know there's a problem when Firefox finishes a 40 MB download in two minutes (my average download speed is about 13 KB per second). At first I thought it was a fluke, this kind of thing has happened before but if I try to re-download the file it will usually overcome the problem. But four tries later and I'm not able to complete the download. I've tried to clearing my Windows TEMP folder, to no avail, so help would be much appreciated.

Whenever I attempt to download files larger than, let's say, 9 MB Firefox stops before the download is even halfway through. I have a slow internet connection, so I know there's a problem when Firefox finishes a 40 MB download in two minutes (my average download speed is about 13 KB per second). At first I thought it was a fluke, this kind of thing has happened before but if I try to re-download the file it will usually overcome the problem. But four tries later and I'm not able to complete the download. I've tried to clearing my Windows TEMP folder, to no avail, so help would be much appreciated.

Všetky odpovede (2)

more options

https://support.mozilla.org/en-US/kb/cant-download-or-save-files?esab=a&s=downloads&r=6&as=s

What to do if you can't download or save files If you can't download or save files with Firefox, this article explains the steps to take to fix this problem.

more options

What security software (firewall, anti-virus) do you have?

It is possible that anti-virus software is corrupting downloaded files or is interfering otherwise.

Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

See: