Fungovanie tejto stránky je z dôvodu údržby dočasne obmedzené. Ak článok nevyrieši váš problém a chcete položiť otázku, napíšte našej komunite podpory na Twitter @FirefoxSupport alebo Reddit /r/firefox.

Avatar for Username

Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Ďalšie informácie

Táto téma bola archivovaná. Ak potrebujete pomôcť, založte prosím novú otázku.

Unable to send message

  • 1 odpoveď
  • 2 majú tento problém
  • 1 zobrazenie
  • Posledná odpoveď od Zenos

ahmed.alsabahi
ahmed.alsabahi
more options

Alert Message An error occured while sending mail. The mail server responded 5.7.1 The message contains an unauthorized custom from address because the 5.7.1 associated account has been disabled or deleted. Please revalidate. 5.7.1 the custom from if you believe this to be in error. q2sm8373328wia.19 - gsmtp. Please check the message and try again.

Alert Message An error occured while sending mail. The mail server responded 5.7.1 The message contains an unauthorized custom from address because the 5.7.1 associated account has been disabled or deleted. Please revalidate. 5.7.1 the custom from if you believe this to be in error. q2sm8373328wia.19 - gsmtp. Please check the message and try again.

Všetky odpovede (1)

Zenos
Zenos
more options

So it looks like you're trying to send using a from: address which appears to have been removed, disabled or retired.

The message is from a server. You need to check if all the addresses offered in Thunderbird as from: addresses are current and valid.

But now I see other posts saying pretty much the same, which has me wondering if this is a problem at the server.

Who is your mail provider?

https://support.mozilla.org/en-US/questions/1014299

Upravil(a) Zenos dňa