hello, first please make sure that the date, time & timezone are set correctly on your system. if this doesn't solve the issue (or it is already set properly), a possible solution depends on different factors: * what is the '''error code''' shown under ''technical details'' on the error page? in case the error code equals ''sec_error_unknown_issuer'', please attempt to add an exception on the bottom of the error page & inspect the certificate (see the screenshot attached for instructions): * which '''issuer information''' does the certificate contain? thank you! [["This Connection is Untrusted" error message appears - What to do]]

Note that your System Details List shows multiple Flash plugins. *Shockwave Flash 15.0 r0 *Shockwave Flash 11.5 r502 *Shockwave Flash 11.3 r300 You can find the installation path of all plugins on the <b>about:plugins</b> page. *http://kb.mozillazine.org/Issues_related_to_plugins#Identifying_installed_plugins You can check the Flash player installation folder for multiple Flash player plugins and remove older version(s) of the plugin (NPSWF32) and possibly (re)install the latest Flash player. *(32 bit Windows) C:\Windows\System32\Macromed\Flash\ *(64 bit Windows) C:\Windows\SysWOW64\Macromed\Flash\ ----- Do a malware check with several malware scanning programs on the Windows computer. Please scan with all programs because each program detects different malware. All these programs have free versions. Make sure that you update each program to get the latest version of their databases before doing a scan. *Malwarebytes' Anti-Malware:<br>http://www.malwarebytes.org/mbam.php *AdwCleaner:<br>http://www.bleepingcomputer.com/download/adwcleaner/<br>http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml *SuperAntispyware:<br>http://www.superantispyware.com/ *Microsoft Safety Scanner:<br>http://www.microsoft.com/security/scanner/en-us/default.aspx *Windows Defender:<br>http://windows.microsoft.com/en-us/windows/using-defender *Spybot Search & Destroy:<br>http://www.safer-networking.org/en/index.html *Kasperky Free Security Scan:<br>http://www.kaspersky.com/security-scan You can also do a check for a rootkit infection with TDSSKiller. *Anti-rootkit utility TDSSKiller:<br>http://support.kaspersky.com/5350?el=88446 See also: *"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked *https://support.mozilla.org/kb/troubleshoot-firefox-issues-caused-malware