Fungovanie tejto stránky je z dôvodu údržby dočasne obmedzené. Ak článok nevyrieši váš problém a chcete položiť otázku, napíšte našej komunite podpory na Twitter @FirefoxSupport alebo Reddit /r/firefox.

Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Ďalšie informácie

Browser crashes when pasting from clipboard

  • 2 odpovede
  • 4 majú tento problém
  • 12 zobrazení
  • Posledná odpoveď od pointaken47

more options

Whenever I copy and paste, most times it crashes, becomes unresponsive. But I still can press the home button to exit and subsequently quit the app. When I reopen it, it will go back to the same page when it crashed. I also still can paste whatever I have copied onto another app.

Whenever I copy and paste, most times it crashes, becomes unresponsive. But I still can press the home button to exit and subsequently quit the app. When I reopen it, it will go back to the same page when it crashed. I also still can paste whatever I have copied onto another app.

Všetky odpovede (2)

more options

Hello there,

In order to solve this issue you would need to clear your browsers cache and cookies: https://support.mozilla.org/en-US/kb/clear-your-browsing-history-and-other-personal-dat

If the above method doesn't work then you could reinstall the app and that should hopefully solve the issue.

Keep us posted!

more options

I've tried clearing my cache and cookies but I don't want to delete the app as I have many sessions ongoing, but it still will hang. It could be that I'm pasting into an html code box, cos if I paste anywhere else on other websites, it will not.