Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Fungovanie tejto stránky je z dôvodu údržby dočasne obmedzené. Ak článok nevyrieši váš problém a chcete položiť otázku, napíšte našej komunite podpory na Twitter @FirefoxSupport alebo Reddit /r/firefox.

Avatar for Username

Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Ďalšie informácie

Táto téma bola archivovaná. Ak potrebujete pomôcť, založte prosím novú otázku.

This is a new laptop computer. I had mozilla on my desktop computer which crashed. don't remember my passwordand can't get it on comcast. I now have AOL

  • 3 odpovede
  • 1 má tento problém
  • 4 zobrazenia
  • Posledná odpoveď od the-edmeister

zabianna
zabianna
more options

Mozilla acct on desktop was on Comcast. I closed the Comcast acct . I changed to aol and am unable to receive confirmation on Comcast. I am using a new laptop and I need my original acct to access the favorites that I had stored there. How can I retrieve my original Mozilla acct?

zabiann@aol.com

Mozilla acct on desktop was on Comcast. I closed the Comcast acct . I changed to aol and am unable to receive confirmation on Comcast. I am using a new laptop and I need my original acct to access the favorites that I had stored there. How can I retrieve my original Mozilla acct? zabiann@aol.com

Všetky odpovede (3)

FredMcD
FredMcD
more options

Were you able to salvage the files from the old drive?

Most password pages have a link that says; Forgot Password.

zabianna
zabianna Autor otázky
more options

I no longer have Comcast. I changed to aol and I signed on to Mozilla when I had Comcast. Mozilla is sending the password change to Comcast which I cannot access

the-edmeister
the-edmeister
  • Moderator
more options

Mozilla account - Not sure if you are referring to Firefox Sync or not, but if you change the Password for your Sync account you'll lose all your data which is on the Sync servers.

As far as your Comcast email account goes, are you sure that you can't still access your email account with Comcast? ... even though you're not still using them as your internet service provider. It's worth try to see if you can still log in and access your email.