Fungovanie tejto stránky je z dôvodu údržby dočasne obmedzené. Ak článok nevyrieši váš problém a chcete položiť otázku, napíšte našej komunite podpory na Twitter @FirefoxSupport alebo Reddit /r/firefox.

Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Ďalšie informácie

Cannot see my folders [SOLVED]

  • 13 odpovedí
  • 3 majú tento problém
  • 470 zobrazení
  • Posledná odpoveď od janditzian

more options

When I start Thunderbird, my regular display appears for about a second. This has all my folders--inbox, trash, and local ones that I have created. Then suddenly only one of my local folders shows. There does not seem to be a button to restore the full view. I tried starting in Safe mode, but the situation was the same.

Thank you for any assistance.

Jan

When I start Thunderbird, my regular display appears for about a second. This has all my folders--inbox, trash, and local ones that I have created. Then suddenly only one of my local folders shows. There does not seem to be a button to restore the full view. I tried starting in Safe mode, but the situation was the same. Thank you for any assistance. Jan

Upravil(a) janditzian dňa

Vybrané riešenie

When your problem has been fixed can you mark the thread as 'Solved' please? Thank you.

Čítať túto odpoveď v kontexte 👍 1

Všetky odpovede (13)

more options

janditzian said

When I start Thunderbird, my regular display appears for about a second. This has all my folders--inbox, trash, and local ones that I have created. Then suddenly only one of my local folders shows. There does not seem to be a button to restore the full view. I tried starting in Safe mode, but the situation was the same. Thank you for any assistance. Jan
more options

Open TB, click on view at the top, drop down menu, choose folders, then all.

more options

mdybluz said

Open TB, click on view at the top, drop down menu, choose folders, then all.

It is already selected as ALL. This is how it was when I asked the question. Jan

more options

I also have restarted Thunderbird and I have restarted the computer (Windows 8).

Jan

more options

Is this a POP account and you're using Global Inbox?

more options

christ1 said

Is this a POP account and you're using Global Inbox?

I don't understand Global inbox, but I think so. It is a POP account and all mail comes to the inbox, but I have some filters that push some of it directly to local folders.

Jan

more options
more options

christ1,

I looked at the article, but I am loath to go through a procedure that I am unsure of. I know that things have been working properly for several years, and suddenly this happened. I do not see how it can be much more than an errant mouse click that caused the problem, so the solution should be straightforward once I discover it.

The big problem with the article is that it tells me how to set up something special, not how to get the standard display.

If you would like a picture of what I have, I will research how I can get a print screen for you.

Jan

more options

christ1,

I uploaded a PrtScn. I have no idea how to display it, but I expect that you know how to do this. It is called Screenshot3.png.

Thank you,

Jan

more options

Try View - Layout. Is 'Folder Pane' checked?

more options

christ1 said

Try View - Layout. Is 'Folder Pane' checked?

There ya go!

Thank you,

Jan

more options

Vybrané riešenie

When your problem has been fixed can you mark the thread as 'Solved' please? Thank you.

more options

christ1 said

When your problem has been fixed can you mark the thread as 'Solved' please? Thank you.

I have added the word "solved" to the title; I have no idea how to further mark the item.

Jan