Fungovanie tejto stránky je z dôvodu údržby dočasne obmedzené. Ak článok nevyrieši váš problém a chcete položiť otázku, napíšte našej komunite podpory na Twitter @FirefoxSupport alebo Reddit /r/firefox.

Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Ďalšie informácie

I can't move from one message to another, the old message show in the "from" box, and the message box stays blank. How do I correct this?

  • 3 odpovede
  • 1 má tento problém
  • 2 zobrazenia
  • Posledná odpoveď od Matt

more options

When I attempt to go back to view a previous message, the current email message shows in the address bar, and the message box is blank. I cannot access any messages, including those in trash.

When I attempt to go back to view a previous message, the current email message shows in the address bar, and the message box is blank. I cannot access any messages, including those in trash.

Všetky odpovede (3)

more options

How are you going back exactly?

more options

LaBlueEyes said

When I attempt to go back to view a previous message, the current email message shows in the address bar, and the message box is blank. I cannot access any messages, including those in trash.


I am going back and clicking on the previous message to open it.

more options

It is your reference to the addressbar that has me confused. Are you switching back to an already opened tab (in which case there are a whole range of reasons a mail does not display) or are you going back to the folder pane and double clicking on a message in the list there.

Hopefully this gives us a common reference point to talk about what and how.