Fungovanie tejto stránky je z dôvodu údržby dočasne obmedzené. Ak článok nevyrieši váš problém a chcete položiť otázku, napíšte našej komunite podpory na Twitter @FirefoxSupport alebo Reddit /r/firefox.

Avatar for Username

Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Ďalšie informácie

Táto téma bola archivovaná. Ak potrebujete pomôcť, založte prosím novú otázku.

How do I restore the closed captioning button on the video player screen?

arosheba
arosheba
more options

The closed captioning button is no longer visible on the video player screen when I go to the Fox TV website and try to watch episodes of a TV show using Firefox. I have tried using two different computers. The closed captioning button is visible when I use Internet Explorer, but I'd rather use Firefox. Any suggestions as to how to fix this?

The closed captioning button is no longer visible on the video player screen when I go to the Fox TV website and try to watch episodes of a TV show using Firefox. I have tried using two different computers. The closed captioning button is visible when I use Internet Explorer, but I'd rather use Firefox. Any suggestions as to how to fix this?

Všetky odpovede (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

I compared Google Chrome: in Chrome, when I mouse over the player, a couple of buttons float over the right side, Share and CC, but I don't see those in Firefox.

Could this be related to the recent Flash update to version 18? I haven't heard of this problem before, so I'm just speculating.

If this is a version 18 issue and CC is a critical feature for you, it might be worth trying the "Extended Support" release of Flash, which is version 13 with security fixes. It is available on this page: https://www.adobe.com/products/flashplayer/distribution3.html (about 60% of the way down)

That probably won't install without first removing the version of Flash you have, so since there is some effort involved, you might wait for further comments before trying it.