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I am admin under my name on my comp. When I try to download firefox, it says I don't have permission.

rhondalynnmurray
rhondalynnmurray
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Firefox is not recognizing I am the administrator because I made my admin account under my name. Rhonda/administrator. When I try to download firefox, it says I don't have permission. How can I fix this where firefox will recognize me and let me download the browser?

Thank you, Rhonda

Firefox is not recognizing I am the administrator because I made my admin account under my name. Rhonda/administrator. When I try to download firefox, it says I don't have permission. How can I fix this where firefox will recognize me and let me download the browser? Thank you, Rhonda

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jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
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Which browser are you using to download Firefox?

Does the error occur when you go to save the download, or after it's saved and you start running the installer?

You might try the "full" installer from the following page instead of the quick-downloading "stub" installer (scroll down to your preferred language):

https://www.mozilla.org/firefox/all/

Does that one work any better?

If not, could you note the exact language of the error message so we can search past threads for it? Thanks.