Fungovanie tejto stránky je z dôvodu údržby dočasne obmedzené. Ak článok nevyrieši váš problém a chcete položiť otázku, napíšte našej komunite podpory na Twitter @FirefoxSupport alebo Reddit /r/firefox.

Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Ďalšie informácie

My Thunderbird won't load after a problem with Windows not starting properly. Thunderbird is still there as a programme in my computer.

  • 1 odpoveď
  • 1 má tento problém
  • 3 zobrazenia
  • Posledná odpoveď od Wayne Mery

more options

I have version 38.2 and after Windows not starting up properly but with no reasons discovered, Thunderbird will not start up. Error message is

C://Program Files (x86)/Mozilla Thunderbird/MSVCP120.dll is either not designed to run on Windows or it contains an error.

Should I uninstall and reinstall Thunderbird. Will I lose my contacts? Will I have to set up all my email accounts again?

Thanks.

I have version 38.2 and after Windows not starting up properly but with no reasons discovered, Thunderbird will not start up. Error message is C://Program Files (x86)/Mozilla Thunderbird/MSVCP120.dll is either not designed to run on Windows or it contains an error. Should I uninstall and reinstall Thunderbird. Will I lose my contacts? Will I have to set up all my email accounts again? Thanks.

Všetky odpovede (1)

more options

ThroughTheirEyes said

I have version 38.2 and after Windows not starting up properly but with no reasons discovered, Thunderbird will not start up. Error message is C://Program Files (x86)/Mozilla Thunderbird/MSVCP120.dll is either not designed to run on Windows or it contains an error. Should I uninstall and reinstall Thunderbird.

yes http://getthunderbird.com/

Will I lose my contacts? Will I have to set up all my email accounts again?

depends on what got borked already. But just reinstalling Thunderbird won't cause a problem.