We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Fungovanie tejto stránky je z dôvodu údržby dočasne obmedzené. Ak článok nevyrieši váš problém a chcete položiť otázku, napíšte našej komunite podpory na Twitter @FirefoxSupport alebo Reddit /r/firefox.

Avatar for Username

Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Ďalšie informácie

Táto téma bola archivovaná. Ak potrebujete pomôcť, založte prosím novú otázku.

Plugin check says WacomTabletPlugin needs update when it is connected, but the plugin needed is unrelated

  • 3 odpovede
  • 1 má tento problém
  • 4 zobrazenia
  • Posledná odpoveď od mamiller

mamiller
mamiller
more options

When I load my home page, http://www.phylo.org there is a flash plugin that runs. When my Wacom tablet is connected, I am prompted to update the wacom dynamic link library. When I click update, the plugin disappears (I mean it is not displayed in the web site, and there is no error message, just a blank space). When the Wacom tablet is is disconnected, the plugin runs normally. I wonder what the conflict is, and how to resolve it. I can just unplug the tablet evey time I start FF, but that seems inelegant.

When I load my home page, http://www.phylo.org there is a flash plugin that runs. When my Wacom tablet is connected, I am prompted to update the wacom dynamic link library. When I click update, the plugin disappears (I mean it is not displayed in the web site, and there is no error message, just a blank space). When the Wacom tablet is is disconnected, the plugin runs normally. I wonder what the conflict is, and how to resolve it. I can just unplug the tablet evey time I start FF, but that seems inelegant.

Všetky odpovede (3)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Is this problem with a plugin check on that site, or Mozilla's plugin checker (https://www.mozilla.org/plugincheck/)?

As far as I know. Mozilla's plugin checker site doesn't have data for that particular plugin, so you would always get an indication that you need to research it...

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

I suppose I should also mention that it's not a bad idea to check with Wacom for updates related to your tablet if you haven't done so within the past year. I mean by visiting their website or using their software instead of trying to update through the Flash application on the web page.

mamiller
mamiller Autor otázky
more options

Thanks jscher2000 for your thoughts. I am afraid I did not describe my problem very accurately; it seems FF was looking for a plugin to play the flash content; and for some reason it thought it should seek it from a Wacom dll library when the tablet was attached. This wasn't working

I solved the problem (so far) by uninstalling FF and the tablet driver; then reinstalling FF, adding a new flash plugin and a new Wacom tablet driver. Everything seems happy now.