Fungovanie tejto stránky je z dôvodu údržby dočasne obmedzené. Ak článok nevyrieši váš problém a chcete položiť otázku, napíšte našej komunite podpory na Twitter @FirefoxSupport alebo Reddit /r/firefox.

Avatar for Username

Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Ďalšie informácie

Táto téma bola archivovaná. Ak potrebujete pomôcť, založte prosím novú otázku.

Can't login to email. Can't send or receive email.

  • 1 odpoveď
  • 1 má tento problém
  • 13 zobrazení
  • Posledná odpoveď od Zenos

HuntressT
HuntressT
more options

I have two email accounts with Mozilla Thunderbird. One is fine, the one this email will be from and to. The other I can not login to or send or receive mail from. That address is: windowstonature@live.com I get these two pop ups: Login to server imap-mail.outlook.com failed and Login to server smtp-mail.outlook.com failed I have contacted Charter and Microsoft, NO help from either and was told to contact you. I have been on computer for 3 hours and am very frustrated. Over 50 generation and not tech savvy. HELP ME PLEASE!!!!!!!!

I have two email accounts with Mozilla Thunderbird. One is fine, the one this email will be from and to. The other I can not login to or send or receive mail from. That address is: windowstonature@live.com I get these two pop ups: Login to server imap-mail.outlook.com failed and Login to server smtp-mail.outlook.com failed I have contacted Charter and Microsoft, NO help from either and was told to contact you. I have been on computer for 3 hours and am very frustrated. Over 50 generation and not tech savvy. HELP ME PLEASE!!!!!!!!

Všetky odpovede (1)

Zenos
Zenos
more options

Can you get to the outlook/live/Hotmail account through your Web browser, just to check that all is well with the account?

We have seen a fair few reports of issues with Hotmail/outlook/live recently. I think they have problems of their own.