Fungovanie tejto stránky je z dôvodu údržby dočasne obmedzené. Ak článok nevyrieši váš problém a chcete položiť otázku, napíšte našej komunite podpory na Twitter @FirefoxSupport alebo Reddit /r/firefox.

Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Ďalšie informácie

email link in website not working

  • 5 odpovedí
  • 2 majú tento problém
  • 17 zobrazení
  • Posledná odpoveď od Matt

more options

If Thunderbird v38.3.0 portable is closed and I click on an email link I get a pop up window asking me to open a new newsgroup account. If Thunderbird is open and I click on an email link I get a new message opens with the link address filled in.

How come it doesn't work when Thunderbird is closed?

Running Windows 7 64 bit.

If Thunderbird v38.3.0 portable is closed and I click on an email link I get a pop up window asking me to open a new newsgroup account. If Thunderbird is open and I click on an email link I get a new message opens with the link address filled in. How come it doesn't work when Thunderbird is closed? Running Windows 7 64 bit.

Všetky odpovede (5)

more options

I would guess that it is because you are using thunderbird portable which runs from a portable drive, but your OS has no idea about that.

You might get more info if you asked on their forum as you are using one of their products. http://portableapps.com/support/thunderbird_portable

http://kb.mozillazine.org/Running_from_a_USB_drive_%28Thunderbird%29

more options

Yeah I've asked in there too but if the issue was about it being portable surely it would never open the link, not juts when the program was closed.

more options

re :If Thunderbird v38.3.0 portable is closed and I click on an email link I get a pop up window asking me to open a new newsgroup account.

If portable exe file is closed, computer has no idea about it because it is not on the computer, it is on an external device. So, it is locating the only one it knows about. It is using a thunderbird.exe file on your computer; probably in Program Files or Program files(x86) and discovering there is no mail accounts in that profile, hence you are asked to create an account.

more options

I have just reinstalled Windows. There is no installation of Thunderbird other than the portable one.

more options

I have no idea how portable apps work, but I would assume their wrapper that makes apps portable updates the Windows registry on the fly for things like the Default email application. It probably reverses those updates when the program closes. as a portable app that leaves settings everywhere it is executed can hardly be considered portable.