![Firefox logo](https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/products/2020-04-14-08-36-13-8dda6f.png)
enabling cookies
Hello,
Please help me because I have no idea what is going on and what I have done wrong, actualy without doing nothing I have to say.
I am about to login to a web site, which I did tens of times before without problem, but since few days a go I can not. The reason is that the site I am about to log in to says that my web browser has not enabled cookies. What! I have never disabled any cookies nor enabled for that matter too, but in some way it must been disabled since the web site deny my access to it.
I have checked and followed all steps to enable cookies in Firefox options but nothing helps. I can not log in to the web site and that's it.
I have been trying to fix it in few days now without any progress, my only hope is you expert knowledge.
Kind regards pawel czesak
Všetky odpovede (3)
FredMcD said
https://support.mozilla.org/en-US/kb/websites-say-cookies-are-blocked-unblock-them
Thanks for the tip. Actually I did this before several times in hope that will help but it did not. I have no idea what happens I am registered to the website but I can not log in. Few days a go I have logged in and I made purchase from the web site but now I can not even log in to it.
Can you help me with that when settings I have made in FireFox wont work?
Clear the Cache and remove the Cookies from websites that cause problems.
"Clear the Cache":
- Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove the Cookies" from websites that cause problems.
- Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
You can remove all data stored in Firefox from a specific domain via "Forget About This Site" in the right-click context menu of an history entry ("History > Show All History" or "View > Sidebar > History") or via the about:permissions page.
Using "Forget About This Site" will remove all data stored in Firefox from that domain like bookmarks, cookies, passwords, cache, history, and exceptions, so be cautious. If you have a password or other data from that domain that you do not want to lose then make sure to backup this data or make a note.
You can't recover from this 'forget' unless you have a backup of the involved files.
If you revisit a 'forgotten' website then data from that website will be saved once again.