Fungovanie tejto stránky je z dôvodu údržby dočasne obmedzené. Ak článok nevyrieši váš problém a chcete položiť otázku, napíšte našej komunite podpory na Twitter @FirefoxSupport alebo Reddit /r/firefox.

Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Ďalšie informácie

Why won't my computer download the newest version of firefox?

  • 1 odpoveď
  • 1 má tento problém
  • 1 zobrazenie
  • Posledná odpoveď od John99

more options

I keep getting notifications that there is a newer version of Mozilla available, but when I try to download the newest one it just pulled up a window that shows the Firefox logo an arrow and my apps icon

I keep getting notifications that there is a newer version of Mozilla available, but when I try to download the newest one it just pulled up a window that shows the Firefox logo an arrow and my apps icon

Všetky odpovede (1)

more options

Hi JessieLee, It does look like your Firefox is out of date.

You appear to be using Fx41 you should be on Fx44 with Fx45 due out in a couple of weeks. It is unlikely but something could be messing with the information so check by using

Menu {three bar icon) -> Help { (?) icon) -> About Firefox
  • What version does that show that you are using ?

Try to update Firefox by following these instructions:

Note the just checking the version would normally initiate an update. The article also explains how to check the update settings, or the alternative method is to download a full installable version from getfirefox.com as explained fully in