Fungovanie tejto stránky je z dôvodu údržby dočasne obmedzené. Ak článok nevyrieši váš problém a chcete položiť otázku, napíšte našej komunite podpory na Twitter @FirefoxSupport alebo Reddit /r/firefox.

Avatar for Username

Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Ďalšie informácie

Táto téma bola archivovaná. Ak potrebujete pomôcť, založte prosím novú otázku.

How do I reset my account?

  • 1 odpoveď
  • 3 majú tento problém
  • 20 zobrazení
  • Posledná odpoveď od cor-el

capnron65
capnron65
more options

How do I reset my account? I forgot my password and tried to reset my password. Apparently I was not successful because not my account seems to be locked. Thanks for your help!

How do I reset my account? I forgot my password and tried to reset my password. Apparently I was not successful because not my account seems to be locked. Thanks for your help!

Vybrané riešenie

There are currently problems reported with the Firefox account service used to sign in to Sync.

The Mozilla Engineers are looking into this issue and best is to try again later or one of the next days to see if the service has been restored.

See Mozilla — Cloud Services Status: 

Firefox Accounts:
We are currently experiencing problems with FxA logins.
Engineers are looking into the problem.
Čítať túto odpoveď v kontexte 👍 0

Všetky odpovede (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Vybrané riešenie

There are currently problems reported with the Firefox account service used to sign in to Sync.

The Mozilla Engineers are looking into this issue and best is to try again later or one of the next days to see if the service has been restored.

See Mozilla — Cloud Services Status: 

Firefox Accounts:
We are currently experiencing problems with FxA logins.
Engineers are looking into the problem.