Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Fungovanie tejto stránky je z dôvodu údržby dočasne obmedzené. Ak článok nevyrieši váš problém a chcete položiť otázku, napíšte našej komunite podpory na Twitter @FirefoxSupport alebo Reddit /r/firefox.

Avatar for Username

Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Ďalšie informácie

Táto téma bola archivovaná. Ak potrebujete pomôcť, založte prosím novú otázku.

How do I remove a duplicate synced device from my sync account?

  • 1 odpoveď
  • 1 má tento problém
  • 11 zobrazení
  • Posledná odpoveď od cor-el

NobleUplift
NobleUplift
more options

I have three devices in my Sync account: my desktop, my laptop, and my phone. For some reason, the Sync on my home computer stopped working. I've had some corruption in my Firefox program files due to constant crashes, so I just reinstalled Firefox and it started syncing again.

The problem is, now on my phone I have three sync devices excluding the phone listed:

Firefox Home. Last synced: Feb 22, 2016 Firefox Work. Last synced: 14 minutes ago X's Firefox on Y (User/Computer). Last Synced: 11 hours ago

The problem is, the name of my "Firefox Home" profile is still "Firefox Home", not "X's Firefox on Y". I've read that devices not synced for more than 3 weeks are automatically pruned. How do I get rid of this ghost device?

I have three devices in my Sync account: my desktop, my laptop, and my phone. For some reason, the Sync on my home computer stopped working. I've had some corruption in my Firefox program files due to constant crashes, so I just reinstalled Firefox and it started syncing again. The problem is, now on my phone I have three sync devices excluding the phone listed: Firefox Home. Last synced: Feb 22, 2016 Firefox Work. Last synced: 14 minutes ago X's Firefox on Y (User/Computer). Last Synced: 11 hours ago The problem is, the name of my "Firefox Home" profile is still "Firefox Home", not "X's Firefox on Y". I've read that devices not synced for more than 3 weeks are automatically pruned. How do I get rid of this ghost device?

Všetky odpovede (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Did you try to disconnect Sync and reconnect Sync?

If that still doesn't work then remove the old Firefox Sync account and create a new Sync account.