Fungovanie tejto stránky je z dôvodu údržby dočasne obmedzené. Ak článok nevyrieši váš problém a chcete položiť otázku, napíšte našej komunite podpory na Twitter @FirefoxSupport alebo Reddit /r/firefox.

Avatar for Username

Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Ďalšie informácie

Táto téma bola archivovaná. Ak potrebujete pomôcť, založte prosím novú otázku.

I have lost my firefox browser having restored my PC to an earlier time.

  • 2 odpovede
  • 1 má tento problém
  • 3 zobrazenia
  • Posledná odpoveď od PEVERELL

PEVERELL
PEVERELL
more options

I still have my Mozilla Firefox 47.0 (x86 en-GB. size 91.4 MB version 47.0 in my Programs & Features.

But when I try to open my Firefox Icon I get a pop-up saying the item 'Firefox.exe' that this shortcut refers to has been changed or moved, so the shortcut will no longer work properly. Then it says Do you want to delete it.

Please can you help ? I don't want to lose all my bookmarks, which I have within my Firefox browser.

I still have my Mozilla Firefox 47.0 (x86 en-GB. size 91.4 MB version 47.0 in my Programs & Features. But when I try to open my Firefox Icon I get a pop-up saying the item 'Firefox.exe' that this shortcut refers to has been changed or moved, so the shortcut will no longer work properly. Then it says Do you want to delete it. Please can you help ? I don't want to lose all my bookmarks, which I have within my Firefox browser.
Priložené obrázky

Všetky odpovede (2)

the-edmeister
the-edmeister
  • Moderator
more options

Reinstall Firefox. As far as your bookmarks and other Firefox data, they're probably gone. Doing a Windows system restore to an earlier time probably lost them, unless you specifically told Windows to include them in preferences for restoration. If that is the case Firefox should be able to find that data and use it once Firefox is reinstalled.

PEVERELL
PEVERELL Autor otázky
more options

Thanks for your help I will take your advice. sad I will lose all my Bookmarks.