Fungovanie tejto stránky je z dôvodu údržby dočasne obmedzené. Ak článok nevyrieši váš problém a chcete položiť otázku, napíšte našej komunite podpory na Twitter @FirefoxSupport alebo Reddit /r/firefox.

Avatar for Username

Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Ďalšie informácie

Táto téma bola archivovaná. Ak potrebujete pomôcť, založte prosím novú otázku.

I cannot logon to Tbird forum (52.1.1 (32-bit)) and I cannot revise my password.

  • 2 odpovede
  • 1 má tento problém
  • 5 zobrazení
  • Posledná odpoveď od Andrew

bworthin
bworthin
more options

(I had to create a new Mozilla Forum account to get this. I have the same account name "bworthin" with a new password.)

For some reason, either my userid or my password has been corrupted. This is secondary to my Tbird's prefs.js seeming to be corrupted. To pursue the prefs.js problem, I tried to log on to my bworthin account and it failed the password test because there was no number in the password I tried getting the Forum to send an email to my [email address hidden by moderator - this is a public forum] account. I had an acknowledgement that the password reset had been emailed over an hour ago. None arrived. I also tried saying the userid was in need of a refresh, Again, an email was sent, but again no email arrived. Can anyone help?

Thanks, Bill

(I had to create a new Mozilla Forum account to get this. I have the same account name "bworthin" with a new password.) For some reason, either my userid or my password has been corrupted. This is secondary to my Tbird's prefs.js seeming to be corrupted. To pursue the prefs.js problem, I tried to log on to my bworthin account and it failed the password test because there was no number in the password I tried getting the Forum to send an email to my <!--whopworthington (at)comcast.net --> ''[email address hidden by moderator - this is a public forum]'' account. I had an acknowledgement that the password reset had been emailed over an hour ago. None arrived. I also tried saying the userid was in need of a refresh, Again, an email was sent, but again no email arrived. Can anyone help? Thanks, Bill

Upravil(a) Andrew dňa

Vybrané riešenie

If you created an account a while back it was done so on the new platform we had. We had to do an emergency rollback to our old platform. I only see one account on this site with the username you mentioned.

Thanks!

Čítať túto odpoveď v kontexte 👍 0

Všetky odpovede (2)

user01229325
user01229325
more options

I will request that a forum moderator help you with the forum issue.

Andrew
Andrew
  • Moderator
more options

Vybrané riešenie

If you created an account a while back it was done so on the new platform we had. We had to do an emergency rollback to our old platform. I only see one account on this site with the username you mentioned.

Thanks!